Refund and Returns Policy

Return and Refund Policy 

Our return and refund policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

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Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of time.

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Delays or missing refunds

If you have not yet received a refund:

1. First, check your bank account again.

2. Then contact your credit card company, as there may be a delay before your refund is officially posted.

3. Next, contact your bank. There is often some processing time before a refund is posted.

4. If after completing all these steps you still have not received your refund, please contact us at the following address: contact@persia-art.com

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Sale items

Only regular-priced items are eligible for a refund. Sale items are non-refundable.

 

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Return of items

To return your product, you must send it to: 

Persia Art

5 Allée des Verdiers

Chatou 78400

France

Return shipping costs are your responsibilityShipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take to receive your exchanged item may vary.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.